You will then see a pop-up option to enter your license code. Note: If you are on a Mac you can also 'control+click' on the device using the keyboard. Select the device in the left-hand column of the software and 'right-click' on both PC or Mac on the device.How to activate a device and unlock the full version of the software. If the device is still not showing up in the software after making a local backup, don't panic! Simply contact us via our support page and we'll be happy to help get your device recognized by the program. Note: If you don't see your iOS device in the left-hand column of the program, please make sure you have backed up your iPhone on your computer (not to iCloud) with these instructions. When you install and run Decipher TextMessage, Decipher Backup Browser, Decipher Chat, or Decipher VoiceMail, you should see your iPhone or iPad listed in the left-hand column of the software.